Insurance Claims

The reason we all have insurance is because sometimes, accidents happen. We are in the business of helping you out in the case of an accident and have a dedicated staff to assist if you happen to have an incident resulting in a claim.

Many insurers now want you to report a claim directly to them and many have 24/7 claims hotlines. Below we have included contact information concerning all the insurers we represent which you can choose to contact directly.

We are always available to answer any questions concerning a claim or potential claim and guide you through the claims process. If necessary, we can advocate on your behalf. If you ever have any questions or concerns, contact us.

If you would like to report or discuss a claims issue during normal business hours, please call the office which normally handles your account. If you have a claims emergency after hours and wish to contact us, please call 800-649-6631 and you can leave us a message or get connected to our answering service.

Frankly, one of the advantages of doing business with a local agent like us is that we are your neighbor and can help guide you on your way if you happen to have a claim.

Windshield Claims

Windshield breakage and cracking is a significant portion of automobile physical damage claims for insurers. Living in Northern New England with snowy winter weather, and the necessity of the sanding of the roads, makes a broken windshield an all to common occurrence. As a result, almost all insurers have established windshield repair networks as a way of controlling claim costs and subsequently premium costs associated with windshield claims.

It is worth noting that most insurers will waive any policy deductible if the damage can be repaired rather than replaced. So, if you get a “star” on your windshield try to deal with it prior to it spreading to a full-fledged crack needing replacement.

In addition, many windshield shops can submit all the paperwork to the insurer for you, leaving you responsible for only the payment of your deductible. Depending on the circumstances, many repair shops will also arrange to come to your home or office for the repair or replacement.

Please call your Insurer's Toll Free claim number listed at right for information regarding the specific windshield repair shops supported by your Company.


Company Claim Links

Property & Casualty Insurance

Acadia Insurance

Concord Group

Foremost Insurance

Peerless Insurance

Progressive Insurance



Union Mutual of Vermont

Vermont Mutual

Health Insurance

Blue Cross Blue Shield of Vermont



Insurer Windshield Toll Free Claims Numbers

Acadia Insurance
Concord Group
Peerless Insurance
Union Mutual of VT
Vermont Mutual


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